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Auto Loan

July 27th, 2017 at 11:39 pm

So...as you know, on July 14, 2017, I mailed the payment in full for my car.....$13,000.00. Today being about two weeks later, I called the bank to see if there was anything else I needed to provide in order to obtain the lien release.

After waiting for a few minutes, the girl stated the loan department was not answering her call but she would gather the information for me and call me back.

As I feared, as soon as I got "hot and heavy" into a work related task, she called. I motioned to my partner to take the call and of course, he did. A few minutes later I asked him what she said and he informed me that my lien release would be mailed on August 2, 2017. He also stated I needed to call the girl back asap for additional information.

I called her back. It seems I overpaid by ~$61.00!! She said this check would be included in the same mailing as my lien release to do with what I pleased.

A few thoughts...first, I really appreciated the privacy she maintained while speaking with my partner. Of course, I hide nothing from him, but he is not me! Next, I was extremely pleased with her sense of customer service. Finally, I am going to throw that ~$61.00 right into my new car fund.

Sort of ironic, the old car contributing towards the savings of its replacement.

2 Responses to “Auto Loan ”

  1. Petunia 100 Says:

    Well, that worked out nicely. Smile

  2. Myfinancekits Says:

    Congratulations! What a sigh of relief to have paid back your auto loan fully. Without any doubt, the financial institution you use is good at customer service and that is very important. Also, to have mentioned that you overpaid is commendable. In term of professionalism, I also give them kudos.

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